Terms and Conditions

Corporate Information

Untouched World™ is owned and operated by Snowy Peak Limited, 155 Roydvale Avenue, Russley, Christchurch, New Zealand. For more information about Snowy Peak Limited, visit www.snowypeak.com or call 0800 357 357 (New Zealand) or +64 3 357 3758 (International).

Use of Site

Please note that your use of this website constitutes your agreement to follow and be bound by these terms. This agreement is effective unless terminated by either you or Untouched World™, which you may do by contacting us at any time. If you fail to comply with any term or condition given below, please be aware that Untouched World™ can deny you access to this site, and other sites owned by Snowy Peak Limited, without notice. Untouched World™ reserves the right to change the terms that govern your use of this site at any time. Untouched World™ websites are provided for the personal use of our customers. You are responsible for your use of this site, and may not authorise others to use the service. Untouched World™ reserves the right to refuse any order you place with us. We reserve the right to limit or prohibit sales to resellers or distributors. In the event we cancel your order, we will notify you by contacting the billing address/phone number provided at the time the order was made. All materials including images, illustrations, designs, icons, photographs, written and other materials that appear as part of this site are copyrights, trademarks and other intellectual property owned and/or controlled by Untouched World™. You may not download, reproduce, publish, modify, or otherwise use, in whole or in part, any of the content of this site without the express written consent of Untouched World™.

Site Content

All the content, products and services described or depicted on this site are subject to change at any time. We may amend, add to, move or delete portions of this site without notice. The inclusion of any product or service on this site does not imply or warrant that these products and services will be available at any time. Untouched World™ makes every effort to accurately display the attributes of our products. Occasionally there may be information on the site that contains inaccuracies or omissions. We reserve the right to correct these inaccuracies and/or omissions without notice. Please note that the actual colour of garments you see on your screen will depend on your individual computer monitor. We cannot guarantee your monitor will display the colour of Untouched World™ garments accurately. We apologise for any inconvenience this may cause.

Pricing

All pricing is correct at the time of publication. Untouched World™ reserves the right to alter prices for any reason. If this should happen after you have ordered a product, you will be contacted prior to our dispatch centre processing your order.

Purchasing Outside New Zealand

For international orders, please be aware that you will be responsible for any applicable duties, taxes or other charges that occur when your products are delivered. It is your responsibility to ascertain and obey all local and international laws in regard to the possession, use and sale of any item from this site.

Communications from Untouched World™

By registering on this site, you agree that Untouched World™ may send you electronic mail regarding amendments and updates to this site, information about any products and services, or for any other appropriate purpose. You agree that Untouched World™ may use your information for marketing and promotional purposes. For more information on the use of your information, please view our Privacy Policy.

Indemnification

By using this website, you agree to defend, indemnify and hold Untouched World™ harmless from any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of this site.

Disclaimer

This site and all content, material and products of the site are provided on an ‘as is’ basis without warranties of any kind, either express or implied, including without limitation warranties of merchantability or fitness for a particular purpose. We assume no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer, telecommunication equipment, or other property caused by, or arising from, your access to, use of, or browsing this site, or downloading of any materials from this site. Untouched World™ shall not be responsible for any damages of any kind whatsoever related to your use of this site or products purchased through this site. You agree that your use of this site is solely at your own risk.

Privacy Policy

Untouched World™ respects your privacy. To make your shopping experience easier for all of us, we need to collect information such as your name, email address, billing details and credit card number so that we can process and fulfil your order, and contact you if needed.

Untouched World™ may use this information to send email or regular mail to you about our products and services and promotions that may interest you. We may also review your information and the information of other customers to help us to analyse trends and purchasing patterns and preferences. We may share your information among our brands, and under certain circumstances, with third parties with whom we have partnered to offer a particular product or service. Untouched World™ will never sell or give out your information to anyone else. By using our site, you are agreeing to let us collect and use your information as described above.

Untouched World™ only wants to communicate with you if you’re happy to hear from us, so if you’d prefer not to receive any information from Untouched World™, please unsubscribe by logging in and changing your email preferences. If you have any questions or concerns about this policy please do not hesitate to contact us. We’d love to hear from you.

Security Policy

Untouched World™ uses electronic, physical and managerial safeguards to protect the security and privacy of your personal information. We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server, check for the unbroken key or closed lock symbol in the bottom left hand corner of your browser. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. If you aren’t comfortable with the security of our online store, please feel free to contact us to place an order with us by email or telephone. Untouched World™ will never request your password, user name, credit card information or any other personal information through email. If you receive an email that looks like it is from Untouched World™ requesting personal information, please do not respond.

Questions or Comments

If you do not understand any of the terms and conditions listed above, or if you have any questions or comments regarding these terms and conditions, please contact us

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