We are now shipping warm winter items within New Zealand and are offering free shipping on local orders over $50.
International orders will ship when New Zealand’s lockdown is lifted.

You can contact us by calling us, posting a letter, sending an email by filling out the online form below, or by visiting one of our stores. Please be aware that our customer service team is usually only available to speak with you personally during the hours of 8.30am-5.00pm, Monday through Friday, New Zealand time, however you can send us an email at any time - we'll get back to you as soon as we can!

By Phone

We'd love to hear from you, so please don't hesitate to give us a call.

For enquiries regarding our online store:
0800 35 73 75 for calls within New Zealand
+64 3 357 3758 for international callers
For all other enquiries:
+64 3 358 3809

By Mail

You can write to us at:
Untouched World™
PO Box 29068
Christchurch 8440
New Zealand

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